For the Spring 2024 quarter, my team worked with Northwestern Medicine to design and develop a service that would increase access to communication aids for patients at outpatient facilities. These communication aids could be in the form of communication boards, magnifying lenses, talkboxes, and more.

After conducting evaluative research across medical and patient stakeholders, we identified the most potent points of intervention that would help increase staff and patient awareness and accessibility to the available aids as a poster at the front desk.